Skip to main content

Frequently Asked Questions


No, community tours are free of cost.

Management may be easily contacted via phone, text message, email or by appointment.

Applications may be submitted online through our website or by completing a paper application in office.

Approval status will regularly be determined within 24- 48 hours.

Approval fees will include a $75 application fee per person, a $200 administration fee, security deposit determined by the applicant's credit score. Upon move-in, prorated rent is due.

Qualifications for approval will be based solely on credit score and meeting the income requirement. Background checks are also completed for all applicants.

Payments can be made 24/7 through the online resident portal or by certified funds, personal check or money order in the leasing office during business hours.

You are able to make a one-time payment or set up ACH payments to reoccur monthly via Rent Café. A registration code and payment instructions will be provided at move-in.

The Ardmore Advantage package is $125/ month. This rate includes valet waste, pest control, cable and internet services. Water and sewer will be billed monthly and paid with resident rent payment. Additional monthly fees include but are not limited to garage rentals, pet rent fees and for those enrolled in the community renters insurance program.

Yes, liability insurance is required to attain prior to move in. You may choose any third party provider with a minimum coverage of $100,000.

Utilities such as water/sewer and electric are separate additional costs to your monthly rent.

Tenants will be billed for water and sewer by East Side Utility, this is paid directly to the community. Electric services must be transferred to tenants possession by contacting the Electric Power Board.

Internet services are available through AT&T and are included in our Advantage Package. Cable services are available through Direct TV, EPB, and Charter.

Resident referral fee's are contigent on resident account status. Ask our team for additional details.

Our community policies are enforced to all residents, guests and visitors. All rules are considered part of the lease contract. 

There will be no price reduction for advanced payments or signing longer leases.

"Replacing a resident, subletting, assignment, or granting a right or license to occupy is allowed only with authorization and written consent from management. Replacement or added residents must submit an application and qualify per our rental guidelines and screening procedures. Additional documentation and consent is required by all parties before removing or adding a resident or transferring a lease agreement. Contact the office for more details."

To terminate the lease agreement, a buy out fee equivalet to one month's rent is required upon submission of the 60 day notice. Any concessions granted during that lease term will be paid back at that time.


Yes, our community offers all lease length options between 6 - 12 months.

Yes, our community permits corporate leases.

Packages must be delivered directly to home or placed in package parcel lockers.

Fitness center is opened 24 hours.

Our fully equipped fitness center offers a variety of equipment featuring Echelon and Matrix cardio and endurance with touchscreen displays. We also have a custom X-Lab Torque Rig offering a variety of weight and plyometric workout options. Unsure of where to start? Try out the Echelon Reflect which offers endless guided workout options. And don't forget to check out our interactive abdominal and core training machine!

The city noise ordinance is in effect for the community. Quiet hours start at 10pm to 8am. Communal spaces are designated for use by Ardmore Residents and their alotted guest.

Fitness center, Yoga studio, Outdoor Grilling Pavilion, Outdoor Corn Hole, Pet Park, Coffee Bar, Wireless Lounge, Open-Rooftop Lounge, Pool, Package lockers and much more!

Pool deck hours are from 10 AM- 10 PM daily. Seasonal hours may apply and are subject to change at any time.

Surface parking is available on a first come basis. Garage Rentals are available.

Hookups are installed inside the laundry room of each unit. Along with a standard in-unit set of washer and dryers.

Yes, we love our furry residents and welcome them in our community! We are pleased to accept cats and dogs. Non-traditional pets such as hamsters, gerbils, turtles, frogs, hermit crabs, domestic fish, and small domesticated birds are also permitted.

Pet fees are as follows: 

  • Pet Limit: 3 (2 dog max)
  • Pet Fee: $350 for 1st pet, $250 for each additional pet
  • Pet Deposit: N/A
  • Pet Rent: $15 per month per pet
  • Max Weight: No Limit
  • PetScreening: $25 per pet profile per year

Breed Restrictions apply to Rottweiler, Doberman, Chows, Pit Bulls, American Staffordshire Terriers, Presa Canarios, Cane Corsos, and Wolf-Hybrids.

Our community will feature a leashless dog park.

All homes are furnished with stainless steel GE appliances including a mounted microwave, Refrigerator with ice maker, Stove, Dishwasher. Our apartments also come furnished with brand new GE washer and dryers.

Directions & Location

There is no public transportation in near proximity to our community.

We are located 20 minutes from downtown Chattanooga.

We are within Hamilton County's School District. Wolftever Creek Elementary, Ooltewah Middle School, Ooltewah High School.

Our community provides an on-site dog park. Other nearby dog parks include Heritage Park (3.8 mi away) .

Yes, our scenic nearby bike trails include Wolftever Creek Greenway, Imagination Station, White Oak Mountain Trails, Biology Trails, and Enterprise South Nature Park.

Hamilton Place Mall, Cambridge Square, Lifestyle Way or hope around shops in Downtown Chattanooga.

Starbucks, Scooters, Wired Coffee Bar, Four Corners Café all located within close proximity.

Driving from I- 75, take exit 9, head east on Apison Pike, turn right on Old Lee HWY, turn left on to Ardmore Drive.


Tenants are allowed to decorate the home without penalty. All modifications must be reversible and returned to its orginal condition prior to move out.

Our preparation process hosts painters, cleaners, carpet specialists, and our on-site personnel.

Yes, and 24 hour emergency services.

For speedy assistance, submit a service request online through our resident portal. Residents may also contact office personnel to submit a service request.

Our top-notch Maintenance Team strives for resident satisfaction through quality service and prompt response times. We've got you covered! Submit a service request online or by contacting the leasing office.

No, it is not required for tenants to be present for work order completion.

Our apartments feature keyless door entry which is accessible through a resident app making lost keys a thing of the past. However, should you need a key to enter your apartment, you can contact the leasing office during business hours for assistance. Please note identification must be verified to assist with a residential lockout. We do not provide after-hour lock-out services. Residents are responsible for contacting a locksmith.

Didn't find an answer?

Our team is always ready to answer your questions.